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  1. #1
    Owner Mr Cat's Avatar
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     Aug 2006
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    Post imported post

    just a quick query here guy - I'm thinking of buying a new amp from superfi online - while I think this maybe better than my existing setup, the only way I can tell is when I get it and have a listen...

    what are my option is i don't like it..? - can i return it..?

    just I've only ever bought 2 new component from the web and not sure what my rights are...

    cheers



    p.s. I tried to add this to an existing thread but there's an SQL error - tho, some users are able to reply to some other threads....will I even be able to post this one..?
    this sig is intentionally blank...

  2. #2
    Wammer ultrawomble's Avatar
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     Oct 2006
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     Manchester
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     Jim
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     MF A3.5
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     MA GS10
    In the Hi-Fi industry?
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    Post imported post

    If it's a UK based company I think you are covered by distance selling regulations - check with your local trading standards office http://www.tradingstandards.gov.uk/c...V0051-1111.txt

  3. #3
    Wammer
    Join Date
     Jan 2007
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     Heathrow, United Kin
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     HHB 830+
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     RAM 3's and RAM cd10
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    Post imported post

    I'd look at the sellers trems and conditions. Some sellers offer a 14 day no quibble returns policy.
    Bailey.
    "It\'s just the way that the government planned it.......raped and pillaged everyone on the planet" Paris from \'The Devil made me do it\'.

  4. #4
    Wammer
    Join Date
     Jul 2005
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    Post imported post

    Mr Cat wrote:
    just a quick query here guy - I'm thinking of buying a new amp from superfi online - while I think this maybe better than my existing setup, the only way I can tell is when I get it and have a listen...

    what are my option is i don't like it..? - can i return it..?

    just I've only ever bought 2 new component from the web and not sure what my rights are...

    cheers



    p.s. I tried to add this to an existing thread but there's an SQL error - tho, some users are able to reply to some other threads....will I even be able to post this one..?
    go to somewhere like Amazon UK and look at there terms they are a big company and play by the rules in theory most of what they do they smaller companies should be doing

    in general you have a right to return most items within so many days for a full refund apart from the delivery cost

    some companies but not many do refund delivery, the only time they have to refund delivery is if the goods are faulty when you get them

    in these cases they supply pick up free post address or send you a lable to put on the box

    99% of companies get you to telephone and get a returns number before sending back

    under terms and conditions sending back without making the call can cost you

  5. #5
    A hi fi envionmentalist Craig's Avatar
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     Jul 2005
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     Copenhagen
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     Craig
    Digital Source 1
     Apple TV
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     NAD D7050
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     Rega RS3
    In the Hi-Fi industry?
     No

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