A positive story
I have had my Sonos Playbase for TV duties for around 6 years now. I’ve always run it hardwired to the router but in this new house, the router is too far away. The last few days I’ve been trying to connect it wirelessly to the Sonos app with no joy. Reset it etc etc…
I contacted Sonos support and via a long Ethernet cable, they diagnosed a faulty WiFi card.
I thought here we go, out of warranty and more expense and posting to and from etc but no, free of charge, a brand new Sonos beam is on its way. No quibble. Although the Beam is slightly less pound for pound, it’s sonically better.
Can’t ask for more than that can you.
I have had my Sonos Playbase for TV duties for around 6 years now. I’ve always run it hardwired to the router but in this new house, the router is too far away. The last few days I’ve been trying to connect it wirelessly to the Sonos app with no joy. Reset it etc etc…
I contacted Sonos support and via a long Ethernet cable, they diagnosed a faulty WiFi card.
I thought here we go, out of warranty and more expense and posting to and from etc but no, free of charge, a brand new Sonos beam is on its way. No quibble. Although the Beam is slightly less pound for pound, it’s sonically better.
Can’t ask for more than that can you.