Pete the Feet

Laptop Hard Drive Failure

Recommended Posts

The relatively new but 4 months out of warranty laptop hard drive has just given up the ghost. Initial symptoms were getting stuck on start up. I initially hoped for some sort of file corruption or virus. Ran a disc check and it showed okay. Also tried a reset but it kept failing on this also. Downloaded Windows 10 install to try a fresh install and succeeded but it would only reboot with the micro sd card in that I'd used to load the Windows 10 for a reinstall. Then the ticking started and it wouldn't run at all. This laptop is the only one that I didn't clone a disc for this eventuality. The previous laptop which is limping along I used to do this but it ended up causing error problems due to Microsoft anti piracy/duplication checks. Therefore I didn't bother with this as a result  of previous experience.

I should have known better due to many previous hard disc failures. At least my data is backed up on two different stand alone drives.

I have tried loading a previously cloned disc with Windows 7 32bit in the Windows 10 64 bit but I'm unable to format. Error is to do with incorrect file types. I may plug the disc into this via usb and then try to format.

Has anyone any helpful suggestions?

Share this post


Link to post
Share on other sites

A clicking hard drive usually denotes the hard drive has failed (or about to fail). Thankfully you said that you had backed up your data so no need to send the disk for data recovery services. Most OEM manufacturers will supply you with Recovery Disk/USB drive that is specific to your make and model number of your specified computer. When I was repairing pcs/laptops a few years ago they cost between £30 - £50 but I have no idea what they cost today.

So, once you have purchased and fitted the new hard drive, you can then proceed to reinstall the image from the disc or the USB drive. Once the re-installation is complete, you should then update the OS with the latest updates then you can then transfer your old data back to your machine and any other applications that you want to install.

I hope this helps and good luck.

Share this post


Link to post
Share on other sites

Hi there thanks for the reply.

I have a couple of spare hard drives which I cloned from my Windows 7 32 bit laptop and have been trying one way or the other to install Windows 10 on them in the Windows 10 machine for the best part of the week. I tried removing the disc and reformatting whilst attached to my Windows 7 laptop but it will not play ball. It may be something to do with the boot on the cloned disk. It won't even run up at all now when installed back in the Windows 10 machine. I'm currently downloading Windows 10 recovery media onto a micro sd card connected via a usb adaptor as I don't have a USB disc large enough. I have also tried a recovery disk which I made  via this but this won't load up via a standalone DVD disk read/writer.

Cheers for the response.

Share this post


Link to post
Share on other sites

In your situation I would simply buy a new hard drive and start from there.  Time is money, hard drives are cheap and unless you really want to push your computing skills, this would be my route. There are a number of solutions available to fix your issue and how you choose what to do is up to you. I used to use specialist recovery software to repair damaged discs but only if the disc was not old. If the disk was troublesome/older than 5-7 years forget it, buy a new one. Is you laptop an OEM machine such as Dell or HP? If so, go down the buy a recovery disc/usb from the manufacturer, install the new disc and OS and your laptop will be back up and running in no time. If you want to push your computing skills, there are solutions available online that should fix your issues but you might be there for a long time. The choice is yours and good luck.

  • Like 1

Share this post


Link to post
Share on other sites

Have you access to another computer? If so, on it download the Windows 10 media from Microsoft and create a bootable USB stick - you can buy a 16Gb USB stick for about £5.

Fit new hard drive to laptop, insert USB stick, switch on laptop, select to boot from USB and you should have windows 10 installed in about 30 minutes if you have a decent internet connection. You will be able to use your windows 7 code to activate windows 10.

https://www.microsoft.com/en-gb/software-download/windows10

Share this post


Link to post
Share on other sites
4 hours ago, killie99 said:

Have you access to another computer? If so, on it download the Windows 10 media from Microsoft and create a bootable USB stick - you can buy a 16Gb USB stick for about £5.

Fit new hard drive to laptop, insert USB stick, switch on laptop, select to boot from USB and you should have windows 10 installed in about 30 minutes if you have a decent internet connection. You will be able to use your windows 7 code to activate windows 10.

https://www.microsoft.com/en-gb/software-download/windows10

The above solution will get you up and running but it will not include all the original OEM drivers and software that originally came with the laptop. To achieve this you will have to get the official recovery disk/usb from the original manufacturer. This solution will save you time in the long run and in doing so will recreate the laptop as if it was new. You will still have to then get all the updates which Windows will do for you. I hope this helps.

Share this post


Link to post
Share on other sites

Thanks for the advice Gents. My first port of call was the Lenovo website where I entered the serial number of the device and downloaded Windows 10 and drivers [I think] to a micro sd card which was attached to a reader via a usb lead/reader. This is only available as a download and I've read online that others have had problems with this. This was done before the original disc started clicking and not responding at all. I had some success with this then it wouldn't restart correctly and I tried again. I did run a disk check with the on-board software and it said all was okay when it was limping along. I then tried the Microsoft link that Killie mentioned. This seemed to progress a little more before the clicking started then it died.

I have another 1TB disc which I had cloned as a backup for the Windows 7 machine that I'm using now. This laptop is about 10 years old and is limping along due largely to a mechanical fault near the hinge which makes it a bit tricky to start up and read the screen but that's another story and the reason for buying the replacement over 12 months ago which is now knackered.

Back to the cloned 1TB disc. This would not play ball and re-format even as a stand alone disc and it is this I've been mucking about with until yesterday evening. As previousl;y stated I've tried installing from a standalone DVD driver as the machine does not have one, I've also downloaded Boot drivers and such but no luck. This was a replacement disc from Seagate as the 1TB discs only seem to last a couple of years if I'm lucky. I also have two 500GB discs cloned for use on this Windows 7 machine and last night I downloaded the recovery data from Lenovo for a try on one of these, even though it will not have enough storage. If and its a big if, it does work then I will buy a 1TB ssd and install onto this.

  • Like 1

Share this post


Link to post
Share on other sites

Well its early days but I appear to have a result with the 500GB disc. First job when its finished updating is to either try cloning to the 1TB disk or failing that buy a 1TB ssd. Gents what do you recommend regarding free cloning software or does Windows 10 have the ability to do this? I have used Acronis which I paid for on the Windows 7 machine but it doesn't work for Windows 10. I've also used EaseUS but it may have been this what caused the problem on the 1TB HDD. I will also make a recovery image but I'm not sure what to store it on as a DVD wouldn't read.

Share this post


Link to post
Share on other sites

Yes in Windows 10 you can create a 'system image'. 
Follow the Lenovo instructions here; https://support.lenovo.com/gb/en/solutions/ht117672

Good luck.

Share this post


Link to post
Share on other sites
Posted (edited)

Thanks I'll try that when I get back from the pub.

Sent from my SM-A405FN using Tapatalk
 

In my dreams.

Edited by Pete the Feet
Virtual reality/Fantasy/Stir Crazy

Share this post


Link to post
Share on other sites

Well everything seems to be working on the 500GB disc. The 1TB is a bit iffy as I tried to clone using EaseUs and it failed. I will be ordering a 1TB ssd, they do seem to have dropped in price.

I will also make a recovery image as you pointed to on the link thanks. I will look into how these images work in the event of a future disc failure.

  • Like 1

Share this post


Link to post
Share on other sites
Posted (edited)

Well Gents I received a new 1TB SSD disc from Amazon today. Had to subscribe again to Prime for 24 hour delivery, but we are running out of things to watch on Netflix.

I used a recovery disc as advised and a system image stored on one of my remote backup drives that I use. At first I didn't think it was going to detect the backup image as it was indicating Disk C. The recovery DVD ran up in a jiff and the backup restore image was installed by the time we had eaten our tea. So far it works like a speeding bullet. I bought a Western Digital WD Blue NAND Internal SATA. There are slightly cheaper but they have a 5 year guarantee and going off previous experience with their HDD drives they do honour it with a minimum of fuss.

I also had to extend the partition to use up all available space. The Windows 10 Disk management App would not do this. The image was taken off a 500GB disc. I first tried EasUS Free but this wanted payment for this facility then I used MiniTool Partition Wizard which was free and this did the business. I thought it worth mentioning this as others may find them self in a similar situation.

The Amazon delivery driver asked me to step inside the house and close the door whilst he placed the parcel on the door step. I was dreading having to sign for it. I think we are getting as edgy as others. Even the Mrs doesn't want to go on a post prandial stroll.

Next job is to up load Logitech media server and my FLAC files, documents etc. although there does seem to be some link to Logitech as in a Network location. I think I will upload overnight to make sure things are working okay first. 

I was also contemplating upgrading the RAM from 4GB to 8GB but the speed is pretty quick so far. I checked the RAM when I had the back off and there wasn't anything in the usual DIMM slot but there is a 16GB Optane card adjacent. Only 4GB shows in the system RAM though.

Many thanks for the advice Gents.

Edited by Pete the Feet
MiniTool Partition Wizard
  • Like 3

Share this post


Link to post
Share on other sites

That's great news and well done for getting the job done. Re your Optain card it doesn't count as RAM (hence not showing as system RAM) as it is concerned with caching between the processor, SSD and RAM. If you have a spare USB 3 flash/usb drive have a look at the ReadyBoost feature within W10 before you buy more RAM. Glad we could be of some help to you. :^

Share this post


Link to post
Share on other sites
Posted (edited)

It looks like I'm not quite out of the woods yet. I've downloaded my Microsoft Office Professional 2019 and have encountered a few issues regarding the Inbox on my main mail account. The issue is that it has stopped displaying yesterday and todays emails. However if I search for them they are displayed. For example if I put "A" or "e" in the search field up they come. The secondary email account shows up okay. I have tried various display options and resets, even an uninstall and scan for errors but nothing doing. Any suggestions will be tried out.

The next one is a reinstall of Logitech media server. I downloaded version 7.7 but this did not display too well even though it worked. Funny thing is it showed up in Network locations before install. I have uninstalled and will try another version. Ronnie The Man in a Van is my usual guru on this.

Edited by Pete the Feet

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Recently Browsing   0 members

    No registered users viewing this page.