ADS not visible on network

[wonky1969]

Hi all,

I am hoping someone can help with suggestions for solving a network problem I'm having.
I have a kdsm/1 connected directly to a innuos zen mk2,its always visible and just works.
I have recently (yesterday) got a ads/1 and no matter what I've tried,its not visible in my linn account or home network.
How do I add it so it's visible on my linn account?

 

[Moomintroll]

I’m not familiar with the Innuos, but could you try the ADS in place of the KDSM to confirm it’s working?

Beyond that, have you worked through this doc? https://docs.linn.co.uk/wiki/index.php/Fault_finding

Obviously, it needs to be visible on your network before you can see it in your Linn Account. How do you have it connected to your network?

’troll

 

[wonky1969]

Thanks for the link Moomintrol,i will go through it when I have some time later.
I can connect the ads to my kdsm easily enough,again will try later,and report back,thanks for the reply.much appreciated

 

[wonky1969]

It's connected directly to my router via a supra cat 8 Cable,again have another cat 6 cable I can run to check it's not that

 

[Peter_P]

Before you start troubleshooting, I would ask you to make sure that you have also registered the ADS in the Linn account.
(Kazoo: Settings / Linn Account / Manage Account)

 

[Make it SO]

I am hoping someone can help with suggestions for solving a network problem I'm having.
I have a kdsm/1 connected directly to a innuos zen mk2,its always visible and just works.
I have recently (yesterday) got a ads/1 and no matter what I've tried,its not visible in my linn account or home network.

If you're using Windows, try this.

Press Windows key + R
Type: optionalfeatures.exe
Hit Enter
Scroll down to SMB 1.0/CIFS File Sharing Support
Tick the SMB 1.0/CIFS Client
Untick SMB 1.0/CIFS Automatic Removal and
Untick SMB 1.0/CIFS Server

After a Windows Update a couple of years ago, I had a similar problem with an ADSM connected to an Innuos NAS, but this fixed it for me.

 

[wonky1969]

Before you start troubleshooting, I would ask you to make sure that you have also registered the ADS in the Linn account.
(Kazoo: Settings / Linn Account / Manage Account)

It is not visible to add it,the options on linn account are manage systems,change password and log out
When I click on 'manage systems'
My kdsm is there,but not the ads,although connected to the network and powered up.

 

[Peter_P]

You have to add the ads to your account in Kazoo, not in "Manage Systems".

 

[wonky1969]

Ok,thanks,i didn't realize that,perhaps that's where I'm going wrong,will report back later

 

[wonky1969]

All sorted out now,thanks for your help guys/gals much appreciated.
And might I say sounding great on the brief listen I had,with more to come once all settled in after a few hours use,superb,and the upgrade difference between selling my ADS/0/d and getting the /1 is £60 so quite cheap,as linn upgrades go 😊