Compare to many other hifi dealers they are pretty good. Let face it, good hifi dealers are getting less and less, some of them are just miserable old git, some are too posh (for me) and, strangely, many are just too bloody lazy!
Auido Emotion guys are very friendly, bargain hunters's dream type of dealers doesn't always get on with other dealers/importers but I guess that's the last thing on their mind as long as customers are happy I suppose. Incidentally I just had half an hour with Gazza ealier today, the conversation was something like, wow those are big, long and very scary! :shock: