Hi all, bit of eBay advice please. I bought a Project RCM which turned out to be defective. I have left a message with the seller detailing the problem and informing him of my intention to return the item. Bank holiday and all that so I probably won't hear back from him until tomorrow. What I am wondering is should I start the eBay return procedure now or is it best to try and sort it out with the seller first. The seller states a 14 day return policy and I paid by credit card. This is my first eBay mishap so I am abit unsure of the etiquette here. Any advice would be gratefully received.
Cheers
Nicky
Cheers
Nicky