Is this normal

Nativebon

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Just got an English electric 8Switch to hear what the fuss is all about and can't get any power supply from power wal.
Not sure if this normal... Picture below.
 

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Nativebon

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Just checked other plugs in house and two suppose to have metal not one. I'll call up shop on Monday and see what they have to say. Sure looks like it's going back.
 

Lawrence001

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I could understand a manufacturing fault if they'd accidentally fitted another earth prong into the live/neutral position, but they are different lengths so I can't understand why a shorter plastic one would even exist to accidentally fit!
 
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simon g

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Looks fine to me. The power supply is designed for many markets, tne difference being the 'snap on' fitting, in this case the 3 pin UK fitting. It fits on tne psu and off you go. This is a very common occurrence for switch mode psus these days.
 

Nativebon

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Looks fine to me. The power supply is designed for many markets, tne difference being the 'snap on' fitting, in this case the 3 pin UK fitting. It fits on tne psu and off you go. This is a very common occurrence for switch mode psus these days.
Honestly would have no problem with it looks like, metal or plastic if I got the thing to work.
 

Jazid

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Looks fine to me. The power supply is designed for many markets, tne difference being the 'snap on' fitting, in this case the 3 pin UK fitting. It fits on tne psu and off you go. This is a very common occurrence for switch mode psus these days.
Honestly it looks beyond weird to me. If one black prong, I pray the neutral one, turns out to be some finished metal I will be happy. But it looks like plastic, not a known decent conductor of electricity.
 

simon g

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Honestly it looks beyond weird to me. If one black prong, I pray the neutral one, turns out to be some finished metal I will be happy. But it looks like plastic, not a known decent conductor of electricity.
It's difficult to see from the picture. I've had this switch myself. The adaptor that slide/clicks on to the main body can be mounted incorrectly. It then won't work. There are small pins which have to line up on the adaptor and main body. It sounds harder than it is in reality! There is a plastic prong, which is the 'earth' pin, which isn't required (hence in plastic). Of course, it is possible that a faulty adaptor has been supplied, but I suspect that his will be another case of RTFM :)
 

daccordimark

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It's difficult to see from the picture. I've had this switch myself. The adaptor that slide/clicks on to the main body can be mounted incorrectly. It then won't work. There are small pins which have to line up on the adaptor and main body. It sounds harder than it is in reality! There is a plastic prong, which is the 'earth' pin, which isn't required (hence in plastic). Of course, it is possible that a faulty adaptor has been supplied, but I suspect that his will be another case of RTFM :)
Unless that neutral pin is made of black metal and not black plastic as it appears to be I'm not sure reading the manual is going to help the OP.
 
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rabski

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The clip-on adaptor piece (or the wallwart as a whole, if it isn't a clip-on bit) is faulty manufacture. Both the 'neutral' and 'live' pins should be the same: metal, partly plastic coated. One of the pins clearly hasn't been manufactured at all. It isn't shaped at the end for a start.

Just contact the manufacturer/retailer/seller for a replacement wallwart.
 

simon g

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The below are pictures from one I sold recently. If it doesn't look like that then it is indeed faulty.





 

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