Great service. But then it doesn't cost them much and they get good things said about them and a happy customer, who would presumably buy from them again in future.
I had similarly amazing service from Sennheiser earlier this year who replaced my broken headphones for a brand new upgraded set for the standard £100 repair cost! Snagged me as a lifetime customer with that. I would definitely buy from them again!
Anyway, back to your swap thread... Good luck on the swapping (although I quite like the stealth look!).
