Anyone experienced an Ekstatik failing?

[jororupp]

I've got my Ekstatik 3 weeks ago and I'm absolutely happy with it. However, last Friday (after 25 hours of using it) I've suddenly heard strange noises when listening. After some research I'f detected a kind of loose wire, as you can see on the picture. It seems to work as a little 'antenna' ... .
The Ekstatik is still working well, but I've got this additional noises which can be heard between the tracks or at the end of the record.

Has anybody an idea about this loose wire?

 

[Mr Kandid]

I've got my Ekstatik 3 weeks ago and I'm absolutely happy with it. However, last Friday (after 25 hours of using it) I've suddenly heard strange noises when listening. After some research I'f detected a kind of loose wire, as you can see on the picture. It seems to work as a little 'antenna' ... .
The Ekstatik is still working well, but I've got this additional noises which can be heard between the tracks or at the end of the record.

Has anybody an idea about this loose wire?

That’s not right so back to the dealer for diagnosis.

 

[Moomintroll]

You sure it’s a wire and not a hair or fibre you’ve managed to pick up?

The only wires there should be the ones coming from the coils and running along the grooves in the body. Can’t imagine it working at all if one of those has come adrift.


’troll

 

[Mr Kandid]

If it is a conductive wire it might be touching the record like a ghost stylus.
Hopefully just a bit of his sleeve.

 

[jororupp]

I'm sure. I've checked it with it with a magnifying glass...

 

[Moomintroll]

One for your dealer, then.

’troll

 

[Roonster111]

That's what concerns me!

If it's any komfort , I bought a "refurbished" Krystal a few years back as a stop gap. It was clearly differentiated from new stock as it was un-loggoed (no Krystal blue badge). Also, it was made clear that no subsequent trade in would be available...

 

[pirov]

I've got my Ekstatik 3 weeks ago and I'm absolutely happy with it. However, last Friday (after 25 hours of using it) I've suddenly heard strange noises when listening. After some research I'f detected a kind of loose wire, as you can see on the picture. It seems to work as a little 'antenna' ... .
The Ekstatik is still working well, but I've got this additional noises which can be heard between the tracks or at the end of the record.

Has anybody an idea about this loose wire?

What happened to the Linn logo on the front of the cartridge? 'Additional noises' can't be right.

 

[Nopiano]

What happened to the Linn logo on the front of the cartridge? 'Additional noises' can't be right.

The noises reported tally with a ‘wire‘ tracking in the groove and buzzing, hence it’s audible when the proper stylus is a bit further ahead in a silent passage. But, it definitely shouldn’t be there!

 

[jororupp]

What happened to the Linn logo on the front of the cartridge? 'Additional noises' can't be right.

Nothing, the Linn logo is ok. I took this foto with my iPhone, the lighting for the foto was not so good.

 

[ThomasOK]

I'm in agreement about it going back to the dealer for a check. If it were one of the coil wires going back to the pins you would be missing a channel as they are single strands. In addition those wires go through plastic tubes embedded into the aluminum body so it is hard to imagine how one would come loose. If it isn't something picked up off the record my best guess is it is a leftover strand of wire that somehow got stuck to the cartridge in manufacturing.

If you felt adventurous you could try to gently pull it off the cartridge with tweezers. But if it caused any additional damage you might void the warranty doing so. The safest bet is to take it back to the dealer and have them deal with it.

 

[akamatsu]

If you felt adventurous

Please resist the temptation to be adventurous.

 

[wildwildWes]

I should be so lucky (lucky, lucky, lucky) - still running a Kandid here...

Kylie Minogue! Thanks for the childhood memories...

 

[jororupp]

Short update: Yesterday my Ekstatik went back to my dealer. He checked it and found it o.k. He'll send it back to Linn for a repair.

 

[Mr Kandid]

What was the problem he says it’s ok but it has to go back.

 

[sktn77a]

Well, clearly, it's not OK! He might have meant it produced a sound in 2 channels.

 

[mskaye]

Well, clearly, it's not OK! He might have meant it produced a sound in 2 channels.

 

[jororupp]

What was the problem he says it’s ok but it has to go back.

My dealer wanted to make sure that the wire is not broken before he started to remove the Ekstatik from the head shell and prepare it for shipping. The wire must be re-located and fixed in its correct position and the Ekstatik should checked by the manufacturer after this repair.

 

[Mr Kandid]

My dealer wanted to make sure that the wire is not broken before he started to remove the Ekstatik from the head shell and prepare it for shipping. The wire must be re-located and fixed in its correct position and the Ekstatik should checked by the manufacturer after this repair.

Wow
That’s a bummer especially if it has to go back to EMT you might have a wait.
Disappointing to say the least.
Good Luck.

 

[jororupp]

Wow
That’s a bummer especially if it has to go back to EMT you might have a wait.
Disappointing to say the least.
Good Luck.

My dealer will go to Glasgow next Sunday. I'm confident that he'll discuss this case with the 'authoritys'...