Warning for Classified buyers

[mac72]

It is a 240 volt model , I am about to order 1 of the valves I don't currently have , yes I have substituted the other 3 valves , still hissing badly

Is hiss present only when phono stage in use ?
Preamplifier uses a single 6922 if hiss is present on all outputs , replace that one .
Even if your ET6 was bought in UK you’d be hit with all repair charges as warranty isn’t transferable as far as I know .
If I were you I’d rather look for an independent repairer, plenty of options around here or on PFM

 

[peter the butcher]

reading this has just kind of reinforced my thoughts on buying any expensive (more than £100) item from a dealer. Yes it may be more expensive, BUT gives one a greater peace of mind. And yes, buying from an individual is based on trust, BUT buyer beware, things do go wrong

 

[Audio Al]

Is hiss present only when phono stage in use ?
Preamplifier uses a single 6922 if hiss is present on all outputs , replace that one .
Even if your ET6 was bought in UK you’d be hit with all repair charges as warranty isn’t transferable as far as I know .
If I were you I’d rather look for an independent repairer, plenty of options around here or on PFM

No the hiss is all the time , I have not connected my TT yet . I will order a 6922 valve , I was told the unit has a 3 year guarantee ( no stipulations mentioned )

 

[simon g]

The UK importer has indicated an hourly rate of £100 , plus parts and vat , so what will the repair cost ???? and who pays , Looks like me . I valued trust highly up until now .

Would that be Branko at Audiofreaks? Quite a character there; have a word with John at MAX and see if he can help out with a more reasonable cost and perhaps offer some advice on possible causes.

 

[simon g]

No the hiss is all the time , I have not connected my TT yet . I will order a 6922 valve , I was told the unit has a 3 year guarantee ( no stipulations mentioned )

Always query statements by sellers on warranty, whether on here, eBay, or whatever. The vast majority of warranties apply to the original purchaser only. The manufacturers that do offer transferable warranties will probably insist on sight of original sales invoice, so make sure that's available. Even then, caution is required. Chord Electronics, for example, offer a transferable warranty but only if the item was originally purchased brand new, not ex-dem etc.

This is a subject that does peeve me; so many ads stating 'x' years of warranty when, in fact, there is none. Verify all claims!

Of course, buyers also need to realise that private sellers are not shops and shop level service (dems, poss returns, etc) is not a reasonable request of sellers. If buyers want the reassurance of a dealer type sale then they should buy from a dealer. As I now tend to only buy expensive kit, I now always buy from reputable dealers so that I have support should any problems arise.

 

[TIU]

Some of these posts cannot be making the OP feel any better.

 

[simon g]

Some of these posts cannot be making the OP feel any better.

Perhaps not, but they may contain useful information and advice for others.

 

[audio_PHIL_e]

valves are expensive, so is changing one on the off-chance that it is noisy. If you have kit that can show (or not, as applicable) the presence of noise in an audio circuit (eg a cheap oscilloscope) you should be able to trace back from the o/p to the stage at which the noise is introduced. The culprit could be a resistor, which is a fairly cheap component to replace.

 

[Audio Al]

valves are expensive, so is changing one on the off-chance that it is noisy. If you have kit that can show (or not, as applicable) the presence of noise in an audio circuit (eg a cheap oscilloscope) you should be able to trace back from the o/p to the stage at which the noise is introduced. The culprit could be a resistor, which is a fairly cheap component to replace.

Way beyond my capability

 

[Audio Al]

Would that be Branko at Audiofreaks? Quite a character there; have a word with John at MAX and see if he can help out with a more reasonable cost and perhaps offer some advice on possible causes.

Who is John at MAX ?

 

[egg1dog]

Who is John at MAX ?

John Roberts @ Midland Audio Exchange 01562 731100

 

[Ian]

John Roberts @ Midland Audio Exchange 01562 731100

John uses Hear Audio who have an hourly rate of less than half you mentioned Al.

 

[mac72]

Way beyond my capability

Poking probes around with something like 300VDC is not something I’d advise tbh , there should be just one 6922 valve in the preamplifier so is not that expensive . Try @toprepairman or Jez Arkless on PFM

 

[DomT]

Who is John at MAX ?

He is a very good dealer and I have dealt with him in the past. Well worth a call.

 

[Cambs12]

If you have contact details for Hear audio, I'd go to them direct. John at MAX is a great dealer, good bloke, but as the item was not purchased from him, and he uses a third party for repairs, I can't see it being worth his bother getting involved.

 

[Ragnarock]

Brett at hear audio is very helpful and fixed my amp when I had a similar experience to you @Audio Al
https://www.hear-audio.co.uk/
07740188073

 

[TIU]

If you have contact details for Hear audio, I'd go to them direct. John at MAX is a great dealer, good bloke, but as the item was not purchased from him, and he uses a third party for repairs, I can't see it being worth his bother getting involved.

Surely he wouldn't get involved but simply give Al the contact details. I had a similar situation via a Music Matters branch.

 

[orbscure]

Brett at hear audio is very helpful and fixed my amp when I had a similar experience to you @Audio Al
https://www.hear-audio.co.uk/
07740188073

I've used Brett and visited him too... he comes recommended by me and I'd happily use him again

 

[Audio Al]

Brett at hear audio is very helpful and fixed my amp when I had a similar experience to you @Audio Al
https://www.hear-audio.co.uk/
07740188073

Thanks for the suggestion however way to far from me at 4 hours each way and 180 miles each way , I would not trust this unit with a courier.

 

[Audio Al]

6922 TESLA GOLD PIN NOS ordered , I will put this in first before anything else happens , However I have zero confidence this will resolve the problem, Glass half empty on this one .
Estimated delivery: 6/7 June